Smashburger's Franchising Model Under Fire Amid Cyclospora Outbreak and Pricing Concerns Smashburger has been at the forefront of franchising in the fast casual market, with ambitious expansion plans in place.
However, recent concerns over food safety and pricing strategies have raised questions about the sustainability of this approach.
In a recent interview, CEO Carl Bachmann addressed these issues, highlighting the company's commitment to transparency and customer satisfaction.